. AC Milan official logo
. “1899” allover design on red background
Products are shipped using the following shipping services:
- SDA in Italy
- UPS internationally
Both shipping services offer a package tracking service. SDA delivers from Monday to Friday, mornings and afternoons. Recipients may not request deliveries at precise times of day or on specific days. If the recipient is absent, the shipping service will leave a notice of attempted delivery in the form of a sticker attached on the recipient's front door. Two delivery attempts will be made; if both are unsuccessful, the shipping service will try to contact the recipient. It is important to provide a phone number (landline or mobile) when placing an order to facilitate deliveries. It is important to provide a delivery address where someone is present to receive the goods. It is also important to always indicate the last name as it appears on the buzzer at the front door. Milan Entertainment srl will not be liable for any malfunctioning of the shipping on the part of the shipping service.
UPS delivers from Monday to Friday, mornings and afternoons. Saturday deliveries are possible depending on the city of shipment, and can only be made in the morning. If the recipient is absent, the shipping service will leave a notice of attempted delivery in the form of a sticker attached on the recipient's front door. Two delivery attempts will be made; if both are unsuccessful, the shipping service will try to contact the recipient. It is important to provide a phone number (landline or mobile) when placing an order to facilitate deliveries. The shipping service notifies the customer via email regarding the shipment’s status.
This service is
automatically activated if the email address field has been filled in
correctly.We ask that you not enter a PO Box in the address field, as the
shipping service cannot deliver any goods purchased to such an address.
Therefore, you must enter a physical delivery address. For deliveries made to reception services
(with a signature in acceptance by the receptionist), store.acmilan.com will
not be liable for any subsequent failure to deliver the package to the end
recipient.If a destination country does not appear among those listed, this
means that products cannot currently be delivered to that country.
COD payment of your order: 10.00euros
Advance payment of your order (credit card or PayPal):
- Standard: 7.50€
- Express: 10€
Shipping costs vary according to the destination country and the
package’s weight and volume. Customers may visualize the online cost upon
completing their order and before confirming it.
what does customized product mean?
Personalized means not only the product made with the specifications chosen by the customer (e.g., jersey with a particular name written on it), but any product for which the user makes a specific selection of elements that define it. Thus, customized products are also understood to be match jerseys with names and numbers of players in the team, or simply customized with patches chosen by the customer (e.g., jersey with or without UCL patch, Wefox, Fondazione Milan etc.). Remember that customized products have specific production timelines and return policies.
If I purchase both a standard product and a customized product in the same order, in what time frame do I receive the order?
If I purchase a "standard" product (e.g., scarf) and a custom item (e.g., player jersey) in an order, then my order will follow the expected shipping and delivery time for a custom product since it will all be shipped together.